Using Social to Drive Business Value in 6 Easy Steps

New blog post by yours truly on CMSWire.com. Enjoy!

The future of email? It's social!

Just posted about a new report from IDC on the state of business email. The future of email is social, and the future of social includes email! http://ibm.co/AagANn

Social business behavior: the changing nature of culture, etiquette and personal interaction in the workplace

I had the pleasure of co-writing a new IBM Executive Brief, "Social Business Behavior: the changing nature of culture, etiquette and personal interaction in the workplace." You can read more about it on the IBM Social Business Insights blog here. Enjoy!